Account management for Flipkart sellers

Day-to-day running of the account: catalogue, advertising, stock and reporting, with the settlement reconciled every month so the numbers in the report are checked, not assumed.

What this covers

The fees this touches on Flipkart

On Flipkart the deductions we reconcile are commission, collection fee, fixed fee and shipping fee, plus GST charged on those fees. Each is checked separately, because a fee and the tax on that fee are two different lines and adding them together hides both.

Flipkart commission, by category

These are the published Flipkart rates our audit compares your settlement against. They come from the same rate-card library the product uses — not from a page written once and left alone.

CategoryPrice bandRate
apparelup to ₹5006.0%
apparel₹501 – ₹1,00012.5%
apparel₹1,001 and above17.0%
beautyup to ₹3003.0%
beauty₹301 – ₹1,0006.0%
beauty₹1,001 and above9.5%
electronicsup to ₹3008.0%
electronics₹301 – ₹1,00014.0%
electronics₹1,001 and above18.0%
footwearup to ₹5007.0%
footwear₹501 – ₹1,00011.0%
footwear₹1,001 and above15.0%
homeup to ₹5008.0%
home₹501 – ₹1,00013.0%
home₹1,001 and above16.0%

15 active rules. A rate that changed mid-year is applied by order date, not by today’s rate — which is where a lot of quiet mismatches come from.

How your Flipkart data reaches us

Flipkart has a seller API, so once you authorise us the settlement reports are pulled automatically and nothing has to be downloaded by hand.

Either way we work only from your own settlement and order data. Buyer names, addresses and phone numbers are discarded on import — we hold no permission to read them and do not want one.

Questions sellers actually ask

How quickly will I see something useful?

The first reconciliation needs one full settlement cycle, and returns need their own window to settle before the profit figure means anything. Month one is largely data. Month two is where the picture is real. Anyone promising numbers in week one is describing a different product.

Do you need my Flipkart password?

No. You authorise us from your own Seller Hub and revoke it the same way. We never ask for a password, and the token is stored encrypted against your workspace.

What happens to my data if I leave?

Business data and integration credentials are deleted 90 days after the subscription ends, and a deletion request is completed within 30 days. Your data is never aggregated with another seller’s or used to train models.

Do you guarantee the money back from Flipkart?

No, and nobody honestly can — the decision is Flipkart’s. What we can do is make the case a good one: the order IDs, the dates, the rate that applied and the exact difference, checked before it is raised.

Will one person own my account?

Yes. You get one named person who knows your catalogue, not a queue.

Related

Account management elsewhere

See it on your own numbers

Upload one settlement report, or connect the account, and the first reconciliation runs on your real data.

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